Month: January 2010

Integrating Voice of The Customer with Analytics data

After the last post where I got all Philosophical on you, I’m going back to my roots this week.  Partly because I spent half of last week sitting in front of the computer with a bit of writers block.  Possibly accentuated by the

What is a Web Analyst

“Oh Alec!” I hear you saying, “Are you feeling melancholy and wondering what life is all about?”  No more than normal is the answer that you’ll all be happy to hear.  It is a new year, but there is no