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Category: Engagement

Google Analytics updated to make it seem more ‘enterprise’

By Alec Cochrane Posted on December 3, 2009 Posted in Engagement, Google Analytics, Web Analytics
Google Analytics updated to make it seem more ‘enterprise’

I got an email this morning from Google Analytics telling me that they’d added 7 new features to my Google analytics account: Hello Google Analytics user,We recently added powerful new features to your Google Analytics account. With these seven new …

Google Analytics updated to make it seem more ‘enterprise’ Read more »

Twittering away – what should you measure

By Alec Cochrane Posted on January 30, 2009 Posted in Engagement, Social Bookmarking, Twitter, Web Analytics
Twittering away – what should you measure

Seeing as lots of people suddenly seem to be picking up on Twitter recently, I thought that maybe I should be adding my two pence worth to the conversation (obviously you can pick me up @acochrane).  Why should I be …

Twittering away – what should you measure Read more »

Google Analytics New Features

By Alec Cochrane Posted on November 10, 2008 Posted in Engagement, Google Analytics, Web Analytics
Google Analytics New Features

Ok guys, I started this post at the end of last week, unfortunately my browser crashed on me and I hadn’t saved it (d’oh), so I thought I’d start again tonight.  Basically Google Analytics has been given a bit of …

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Is Engagement a metric?

By Alec Cochrane Posted on October 29, 2008 Posted in Engagement, Web Analytics
Is Engagement a metric?

I was about to start this post with “Ok, I’ve talked about engagement before…”, but when searching for those posts, I realised that I’d started a post like that before, so I had to come up with something different.  I …

Is Engagement a metric? Read more »

Social Bookmarking is about Brand

By Alec Cochrane Posted on July 7, 2008 Posted in Brand, Engagement, Social Bookmarking

I’ve just been reading a couple of blog posts about social media that stemmed from Jakob Nielsen’s Alertbox on reducing bounce rates.  I’m not entirely sure Jakob Nielsen meant to do it, but he has started a bit of a …

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Engagement is Conversation

By Alec Cochrane Posted on June 10, 2008 Posted in Engagement, Web Analytics
Engagement is Conversation

Well I’ve just come back from the RBI eMarketing conference, where I did a couple of speeches. The second one was on A/B testing, where I did a couple of examples and got people to vote (thanks to all those …

Engagement is Conversation Read more »

Redefining the customer: People are cats, never dogs

By Alec Cochrane Posted on March 17, 2008 Posted in Engagement, Persuasion Architecture, SES NY

It’s the first day of SES New York and I’ve just attended a session about redefining the customer that compared humans to cats, pointed to the absence of beautiful women on conversion pages and gave some ideas how to make …

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The rules of engagement

By Alec Cochrane Posted on December 3, 2007 Posted in Active Viewing, Engagement, HBX, Web Analytics
The rules of engagement

Ok, I’ve talked about Engagement before on this blog (twice actually), so I am not going to repeat myself. There are a number of measures of engagement that you can use and these are detailed all over the place. My …

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Launching a new site

By Alec Cochrane Posted on November 26, 2007 Posted in Engagement, Information Architecture, SEO, Usability, Web Analytics
Launching a new site

Well I had to talk about it at some point, so now is as good a time as any. Computer weekly has just had a major redesign (launched at the end of last week) and I am going to talk …

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Getting your users to engage

By Alec Cochrane Posted on October 30, 2007 Posted in Engagement, Usability, Web Analytics

There was a bit of conversation recently around the measurement of engagement within the web analytics industry and I think that this has been brewing around this company for a while too (although under a different name). Whilst Avinash and …

Getting your users to engage Read more »

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