SAINT classification – a walk through
Calm down all those Roger Moore (or Val Kilmer if you’re a bit younger) fans, I’m not going to talk about him at all in here. Sorry. Instead I am going to talk about something that I am doing at the moment at work (surprise surprise) and funnily enough this is something that Adam Greco has talked about before on the Omniture blog, so I’m going to try and do this in a different style, otherwise I’ll be saying the same thing has he said and I’ll be adding no value at all.
Essentially SAINT is a type of classification that you can do in SiteCatalyst that allows you to classify one of your variables into some different stream, if you can’t code it in on the page. In our case, we have a series of content that are written by people who work in various different departments and in various different teams in those departments and we don’t capture in our CMS what they are. However they are keen to know as a department and team within the department how their content is doing as a whole. This is where the classifications work. We have a list that is coordinated for one group of content that describes this one to many relationship and what we want to do is put this into SiteCatalyst without having to code it into the pages.
With HBX in previous companies we did this by populating the custom elements of the tags from the database, but sometimes it wouldn’t work and sometimes it wasn’t right, so you’d have to go back and get your dev team to sort out the tagging. This could be expensive, time consuming and in the mean time you’d lack any data on the stats. Well with SiteCatalyst one of the benefits is that you can run the historic data as well and if you make a mistake, you can correct it and it will replace all the data. How many times have you sat there and someone has said “Oh, I didn’t realise that this fell outside the standard and wouldn’t be included!”
The process starts rather simply. You have to name your fields. In the Report Suites section of your user management, choose the report suite that you want to add the classifications to and then go to edit settings (as in the image below), choose ‘Traffic’ and ‘Traffic Classifications’.
This will bring you up with a new screen, where you can add in your new reports that you want to create:
This brings us on nicely to the point where we have to upload the data onto SiteCatalyst. Fortunately SiteCatalyst gives us a nice option of doing this in a very easy way by giving us the template that we can download. Again in your Admin options, you have the option of SAINT Classifications, which this time is the area you want to be looking in:
The template you download will have very little in it. It will tell you the title of your columns and a few lines at the top that don’t really do anything else. This is where you need to put your classifications in. So your first column (the key) will have the values that appear in SiteCatalyst already (in this case it is the name of our guides) and in the second, third and fourth (and however many other classifications you have) you can put in the other values: